MILA
EventsNovember 10, 2025

MILA has developed practical guidelines for the implementation of artificial intelligence in public administration

The Association of Artificial Intelligence of Latvia (MILA) has developed the first practical guidelines for state and local government institutions for the introduction and use of artificial intelligence (AI) solutions in public administration. The guidelines will help institutions better understand the potential of AI, the guidelines will help institutions understand the potential of AI and more clearly understand how to organize the process to introduce and use AI solutions.

MILA has developed practical guidelines for the implementation of artificial intelligence in public administration

The Association of Artificial Intelligence of Latvia (MILA) has developed the first practical guidelines for state and local government institutions for the introduction and use of artificial intelligence (AI) solutions in public administration. The guidelines will help institutions better understand the potential of AI, the guidelines will help institutions understand the potential of AI and more clearly understand how to organize the process to introduce and use AI solutions.

The document was created within the framework of the project "Development of practical guidelines for the introduction of artificial intelligence in the work and services of institutions", in cooperation with AI Master Lab experts, at the request of the State Administration School (VAS) and with the methodological support of the Ministry of Environmental Protection and Regional Development.

As MILA points out, the guidelines aim to provide a practical, easy-to-use framework for public institutions to assess the appropriateness of using AI, prepare the organization for the implementation of such technologies, and ensure a responsible, transparent and socially beneficial approach to the use of AI.

The Guidelines are a basic methodological document with practical annexes that support and facilitate the process of implementing AI solutions in public administration. The content includes practical recommendations for starting AI projects, evaluating and implementing solutions, as well as a decision tree for determining the suitability and risk level of AI. They also include checklists, scenarios and catalogues of standard tasks that help institutions plan and implement AI projects step by step.

The project was implemented in three stages – starting with the study of the current situation and international good practices, continuing with thematic workshops among institutions and experts, and concluding with the development and harmonization of the guidelines.

AI Master Lab experts participated in the development of the guidelines: • Jānis Judrups, Dr.sc.ing. – data management and e-learning solutions expert, associate professor at the University of Life Sciences and Technologies. • Vija Kalniņa, PhD – AI ethics, law and policy expert, doctor of legal sciences, with experience in research projects at Harvard and Boston universities.

“The task of MILA in this project was to create a practical tool that helps public authorities take the first steps in using artificial intelligence with confidence and security. The guidelines are the basis for the responsible introduction of AI in Latvia,” says the Latvian Association of Artificial Intelligence.

Acknowledgements The development of these guidelines was based on close collaboration with the Latvian public sector institutions. Special thanks to the institutions that participated in in-depth interviews and workshops: Ministry of Defence, Data State Inspectorate, Ministry of Economics, Cultural Information Systems Centre, Latvian National Accreditation Bureau, Liepaja Central Administration, Riga City Council and Riga Digital Agency, Ombudsman, Ministry of Justice, Register of Enterprises, State School of Administration, State Agency for Digital Development, State Revenue Service, State Audit Office, State Social Insurance Agency, State Land Service and Ministry of Environmental Protection and Regional Development.

MILA would like to thank all the contributors for their insights, experience and discussions that helped to make this document practical and suitable for the needs of public administration.

Further information and guidelines: https://www.varam.gov.lv/en/artificial-intelligence-in-public-administration

Project information The guidelines have been developed in cooperation with the project of the State Administration School “Digital Academy of Public Administration” (project No. 2.3.2.2.i.0/1/23/I/VARAM/001). Funded by the European Union – NextGenerationEU. However, the views and opinions expressed are those of the author(s) only and do not necessarily reflect those of the European Union or the European Commission. Neither the European Union nor the European Commission is responsible for them.